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Healthcare Quality Management Program for Senior Managers in EMRO States

Purpose
The interest in healthcare quality is increasing due to the rising in costs of health care in presence of rising demands and limited resources and the great variation in quality of medical performance and outcomes in different health organization. In addition there is a great interest, nationally and internationally, in Health Sector Reform with great emphases on quality improvement program.

Objective
Participants will be qualified to lead the accreditation and quality activities in their health institutions and will be able to train other health team members on quality skills.
Thus, distinguished participants will be considered as field trainers in the forthcoming courses.The program is designed to fulfill the following objectives:

  • To provide participants with basic healthcare quality concepts
  • To provide participants with basic knowledge in:
  • Epidemiological theories and methods
  • Healthcare management
  • Management information system
  • Quality improvement tools
  • Accreditation system
  • To provide participants with the skills necessary to:
  • Plan healthcare quality programs
  • Monitor healthcare quality
  • Improve quality (including problem solving skills)
  • To communicate with and train other health team members on quality skills

Program Design/Modules

Unit I Health Care Quality Concepts    
Unit II Health Care Management               
Unit II Health Care System                
Unit IV Information Management                   
Unit V Performance Improvement Processes           
Unit VI Quality Improvement Tools                   
Unit VII Licensing and Accreditation of Health Care Facilities       
Unit VIII Education, Training and communication