The First MINI-UNIVERSITY in Egypt by USAID-EGYPT, Global Health Tech & Health Care International (HCI)
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Customer Services Building Relationships
This training program is aiming at developing skills & competencies as regard individual and regulated practices which help in improving relationships with internal and external customer and also increase the organization ability to meet the customers’ needs and expectations.
Topics of This Training Program:
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Define customer and customer services.
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Effective communication with customer.
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Customer services process and building relationships.