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Business Communication Skills

During this business communication skills training course you will practise skills which increase your sensitivity to the behaviour of others, allowing you to project yourself with confidence, not only during presentations but also in your daily working environment. This Business Communication Skills training course is designed for anyone who wants to improve their ability to influence, motivate, inspire and communicate with others.

Topics of This Training Program:

  • Maximise your leadership skills and personal credibility
  • The key concepts in communication
  • The communication process
  • Building rapport
  • Maximise your verbal and visual communication skills
  • Speak fluently and confidently even under stress
  • Understanding the difference between assertive and aggressive communication
  • Overcome conflict and learn to deal with problem situations
  • Recognize and use different influencing styles
  • Increase your personal impact and creditability
  • Plan and manage difficult meetings sensitively and constructively
  • Deliver confident, convincing presentations